Privacy policy
Updated November 1, 2026.
What we collect
Identifiers and contact details: your first and last name, email address and phone number, when you book a tour.
The tour time you choose and any answers you give when you book.
Application data: the online rental application is run by RealPage and collects the information it asks for, under RealPage's own terms.
How we use it
To arrange your tour and contact you about renting at The Fountains of Preston Hollow.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | fountainsapt.com | Hosts this site. | Every page |
| Knock | doorway-api.knockrentals.com | Receives tour requests and shows open tour times. | Our server, when you book a tour |
| SightMap | sightmap.com | Supplies apartment availability, through our server. | Our server, on the Floor Plans page |
| RealPage online leasing | leasing.realpage.com | Runs the rental application. | When you follow an Apply link |
| ActiveBuilding resident portal | thefountainsapts.activebuilding.com | Rent payments and service requests. | When you follow the Resident portal link |
| Vimeo | vimeo.com | Hosts the virtual tour video. | When you open the virtual tour |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Instagram and Facebook | www.instagram.com, www.facebook.com | Our social pages. | When you follow a link |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
| Google Maps | www.google.com/maps | Directions to the community. | When you follow a Get directions link |
| Issuu | issuu.com | Hosts the Resident Guide. | When you follow the Resident Guide link |
Your choices
To ask what information we hold about you, correct it or have it deleted, call 469-213-8318, or write to The Fountains of Preston Hollow, 10004 Regal Park Ln, Dallas, TX 75230.
Changes
If this policy changes, the date at the top of this page changes with it.